What if I cannot make a class at the scheduled time? Our class sessions include 6 consecutive classes. · We offer one (1) free make-up class per session. The missed class will be credited towards the next session fee or credited as a day pass. You have 60 days from the day your sessions ends to redeem your free make-up.
Can I go to a different class time of the same class type in that week instead of my original class time/location? Only if you get approval from the teacher and if there is space in that class. One of the focuses of our program is to keep a small intimate learning environment without too large of class size.
How do I Register and Pay for a class? Email us at firstname.lastname@example.org to reserve your spot and one may pay via cash, check, Venmo, or PayPal.
What if my schedule changes and I can no longer attend the class sessions I signed up for? DYM does not offer refunds as a company policy. Please speak to your teacher or contact us via e-mail regarding your circumstances.
What if I have twins and wish to sign them both up? We offer special pricing for twins and also for siblings making it more affordable for parents.
What if I wish to cancel my sessions before the end of the 10 weeks? DYM does not offer refunds as a company policy. Please speak to your teacher or contact us via e-mail regarding your circumstances.
Can I bring my child's sibling to a class? Yes but with the understanding that the class is for the child enrolled to get the maximum guidance and attention from the parent/caregiver who is 'teaching' their child during class.